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Resort Policies

Service Animals & Dogs Policy

Loon Mountain is committed to accessible experiences while maintaining guest safety. Review our service animal policy and contact us for accommodation requests.

Dogs In Winter

It is Loon’s Policy that no dogs or service animals ride any aerial lift(s) including the Gondola. Animals riding aerial lifts pose unnecessary risk to the animal, the disabled skier or rider, and any other guests/participants should the animal jump or fall from the chairlift. In addition, should there be an emergency in which the evacuation of the lift becomes necessary, there are unnecessary risks associated with the evacuation of the animals. Loon’s Policy is not to allow any dogs or service animals to roam free or accompany any person down any of the trails or slopes as the animal may interfere with or collide with the disabled individual and/or other skiers/riders or guests when descending the trails or slopes (even if the animal is trained for voice control).

Dogs In Summer & Fall

It is Loon’s Policy to allow dogs that are on leashes and under the owner’s control to ride the Gondola with their owner. The dog must be leashed and well behaved. The animal can descend the mountain via the ski trails or open slopes. Dogs may NOT be on any mountain bike trails. The dog and its owner are allowed to ride the Gondola down the mountain to the base.

For more specific information regarding Service Animals please see Loon’s Service Animal Policy below.

Service Animals

Pursuant to the Americans with Disability Act (ADA), and federal regulations at 28 C.F.R. 36.301 et seq., it is Loon Mountain Recreation Corp, mountain policy that service animals (which as defined under the ADA can only be dogs or miniature horses) are not permitted on open chairlifts at the resort during the ski season, based on the legitimate safety requirements determined by Loon Mountain Recreation Corp regarding the safety of others guest and employees, as well as for the safety of the service animal itself. In addition, Loon Mountain Recreation Corp does not allow service animals to accompany a guest skiing, snowboarding, uphill travel activities, mountain biking, and snow tubing on mountain trails and ski runs, and all skiing and snowboarding terrain at Loon Mountain Recreation Corp, again based on the Loon Mountain Recreation Corp’s legitimate safety requirements concerning the safety of other guest, our employees, and the service animal itself. This policy of restricting service animals on chairlifts, gondolas, conveyors, and accompanying guests while using Loon Mountain Recreation Corp’s skiing terrain also applies equally to all other animals, including pets and emotional support animals.

Service animals are permitted on the Loon Mountain Recreation Corp Tram/Gondola when it is open to the public for summer operations. Guests with service animals who access the mountain via the Gondola will download back to the Loon Mountain Recreation Corp base area via the Gondola as well.

Loon Mountain Resort is committed to engaging our guests and families in an interactive process to determine if and how unique accessibility accommodations can be developed, depending on the individual needs of families and guests with disabilities. If you or your family needs an accommodation, whether in the winter or other seasons, please provide us with as much advanced notice as possible to allow our team the opportunity to consider and analyze the appropriate accommodations necessary, in conjunction with the safety considerations for our operations. Some accommodations may be handled that same day, but others may take a minimum of two weeks to address a particular accommodation. With as much advanced notice as possible, Loon Mountain Resort commits to working with our families and the disabled community to provide the best experience possible for the entire community.


New England Disabled Sports

We are a proud partner and host of New England Disabled Sports. More information about programs offered by NEDS can be found on their website nedisabledsports.com. Please contact NEDS (https://nedisabledsports.org/) directly to inquire about adaptive equipment and lessons at Loon Mountain.

This Policy is included within Loon Mountain Recreation Corp Winter Operations Plan by the U.S. Forest Service.

Need more help?

If none of the above information relates to or resolves your question, please contact us for additional support.

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