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Resort Policies

Mountain Safety

By learning and practicing the tips and policies within this guide, and making informed decisions, you will help ensure your safety as well as fellow guests.

Winter First Aid

Ski Patrol provides First Aid to skiers, snowboarders, and other guests in need of urgent, on-resort care. The resort's First Aid Headquarters, staffed by medical professionals, provides critical, stabilizing care to injured guests.

Need help? Call Loon First Aid at: 603-745-6359 or dial 9-1-1

First Aid Headquarters: Located in the lower level of the Gondola Barn.

Ski Patrol Headquarters: Located at the summit of Loon Peak. Limited First Aid services are available at this location.

Ski Patrol
Observe and Follow

Skier Responsibility Code

Share with other skiers the responsibility for a positive on-mountain experience. Always be safety conscious.


Skier Responsibility Code

Collision Safety

Collision safety promotes on-hill safety and responsible skiing and riding to reduce the risk of a collision between two or more skiers and riders.

Snow Angel Foundation Logo

Boyne Resorts is now a partner of the Snow Angel Foundation — becoming the first ski resort operator to form a company-wide partnership with the foundation.

The Snow Angel Foundation was established in 2023 by co-founders Chauncy and Kelli Johnson, following a tragic Christmas Eve collision in 2010 that claimed the life of their 5-year-old daughter Elise and left Kelli with life-altering injuries.

Learn More About the Foundation

Tips for Avoiding Collisions

Be ready to slow down or avoid objects or other people at any time. Ski and ride in such a way that you are always able to control yourself regardless of conditions and avoid others and objects you may encounter on the run, groomed or otherwise.

Stay alert to what’s going on around you, especially other skiers and riders. Being aware of those around and changing conditions will help you have a fun and safe day on the hill.

Ease up at blind spots, check uphill when merging onto trails, and give other skiers plenty of room when passing. Look out for spots on the run where traffic merges or you can't see what's coming next. If you are unfamiliar with a run, take it easy the first time down it and make note of places where you'll want to slow down, such as cat tracks and rollers. Also, give other skiers and riders lots or room, especially if you are passing them. There's plenty of space out there, so there's no need to crowd each other.


On the Slopes

Safety is Everyone's Responsibility.

  • Helmet Safety

    Helmets can help mitigate head injuries on the slopes. Bonus: they also keep your head warm.

  • Lift Safety

    Loon is committed to helping educate guests about the skills necessary to load and unload lifts safely.

  • Park Safety

    Park Smart is a cooperative effort that emphasizes the proper use of terrain parks while delivering a unified message.

Snow Safety

  • Skier in blue jacket in the trees

    Ski Area Boundary & Tree Skiing

    Terrain beyond the ski area boundary, as indicated by signs and on the trail map, is not maintained or patrolled. It is unmarked and potentially hazardous with many obstacles. Loon invites skiers and riders to stay within its maintained boundaries.

    When you pass beyond the ski area boundary, you leave the area of ski patrol services. You are responsible for your own actions, your own rescue and the cost of your rescue. Persons proceeding beyond ski area boundaries do so at their own risk. Any person requiring evacuation or rescue beyond the ski area boundaries may be fined for reckless conduct under New Hampshire State Law RSA 153-A:24.

    Authorized in-bounds tree terrain is marked with trail signs and is indicated as open or closed on the snow report and on the hill by ropes and signage. Tree areas are not maintained or patrolled.

    Please be aware that tree areas may contain hazards that are not marked and may be hard to see. Respect your ability level. If you are wondering whether or not you should attempt something, err on the side of caution.

mountain biker under the Gondola

Summer First Aid

Guests requiring advanced care will be referred to local healthcare facilities. Loon staff is on hand to assist guests with minor bumps and scrapes. During downhill mountain biking operations, a dedicated Bike Patrol is on-site monitoring downhill mountain bike trails and can assist guests in need.

Need help? Call Loon First Aid at: 603-745-6359, dial 9-1-1 or notify a Loon employee

Bike Patrol Headquarters: Located at the top of Kancamagus 8.

Biker Responsibility Code


bikers on a berm

MTB Responsibility Code


Hiker Responsibility Code

You Are Responsible For


Hiking
  • KNOWLEDGE + GEAR
  • Become self-reliant by learning about the terrain, conditions, local weather and your equipment before you start
  • TO LEAVE YOUR PLANS
  • Tell someone where you are going, the trails you are hiking, when you’ll return and your emergency plans.
  • TO STAY TOGETHER
  • When you start as a group, hike as a group, end as a group. Pace your hike to the slowest person.
  • TO TURN BACK
  • Weather changes quickly in the mountains. Fatigue and unexpected conditions can also affect your hike. Know your limitations and when to postpone your hike. The mountains will be there another day.
  • FOR EMERGENCIES
  • Even if you are headed out for just an hour, an injury, severe weather or a wrong turn could become life threatening. Don’t assume you will be rescued; know how to rescue yourself.
  • TO SHARE THE HIKER CODE WITH OTHERS

Learn More with Hike Safe

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