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Mountain Report
Winter Rollover Program

Winter Rollover Program

Program Overview

New England Pass and resort-specific season pass products are non-refundable and non-transferable. The Winter Rollover Program is designed to reduce uncertainty and provide flexibility for season pass holders. 

 

What Is A Rollover?

A rollover freezes the value of your current valid season pass. Pass value is determined by qualifying factors. If approved, you will receive a rollover credit voucher code. You will use the voucher code to apply the approved pass value toward the purchase of your winter pass valid next season.

 

Rollover Eligibility

Through December 10: Within each season, from the date passes go on sale through December 10 you can choose to defer the value of your current valid, unused season pass toward any single season pass available for the following winter season.

After December 10: Some personal circumstances are eligible for consideration of a rollover of the value of your current valid pass to the next season.

Qualifying Factors After December 10
  1. Medical: Prevents use of pass for the remainder of the season; value based on injury/inability date
  2. Hardship: Examples include job relocation, military deployment, death in family; value based on submission date
  3. No pass rollovers will be given after March 1

 

Pass Rollover Values

Dates Max. Credit/Reimbursement Value
Through December 10 100%
December 12–31 75%
January 1–31 50%
February 1–March 1 25%
After March 1 0%

 

Supporting Documentation Required

Please submit supporting documents with this form.

Medical Rollover: Doctor’s note indicating inability to ski/snowboard due to medical condition, injury or pregnancy.

Hardship: Acceptable documents include job offer letter, lease agreement, obituary.

Request A Rollover

Complete the form and submit supporting documentation
Request Rollover

How to Redeem Your Rollover Credit

When next year’s season passes go on sale, follow these steps to use your rollover credit toward the purchase of your season pass.

To See Your Rollover Credit
  1. Log in to your online account
  2. Click/tap My Account. Choose Vouchers. You’ll see the voucher number underneath ID
  3. Note the ID code. This code will be used during checkout to apply your rollover credit value toward the purchase of your season pass for next winter.
To Use Your Rollover Credit
  1. Go to My Account. Copy the ID code
  2. Select your pass
  3. At the checkout payment screen, paste the ID code in the Gift Card or Voucher Number box
  4. Click/tap Apply

You must redeem your credit by November 1 of the winter season of your new pass. Failure to redeem your pass by November 1 may result in forfeiture of your rollover credit voucher for the following season.

FAQs

Get answers to many of your questions

  • New England Pass and winter resort-specific season pass products are all eligible to defer the value of their current valid season pass for a single season pass in the immediately following winter season. Pass products purchased (and not used) prior to December 10 are eligible. 

    You must contact your home resort to request a pass rollover for the your current season pass.

    Requests for rollover made after December 10, or for passes that have been used, are ineligible.

    NE Day, promotional products, multi-day tickets, ticket packs, and employee passes are not eligible for this program.

    Add-On products (including Ikon Base Pass, MTB Plus Pass, Loon Super Summer, Pleasant Mountain Night Pass) are noteligible for this program.

  • Yes. Rollover is available to all age categories and pass types, including college passes. The pass holder will receive a credit for the amount paid for their current season pass.

    Actual age and/or pass categories for current-season passes will apply at the time of the pass purchase, based on each resort’s policies. The pass holder will be responsible for any cost increases if the pass holder is no longer eligible for a pass and/or a pass product is no longer offered.

    Note: Rollover Credit does not apply to purchase of promotional passes or frequency cards.

  • Winter Rollover is only available for current winter season pass products that have not been scanned or used for skiing/snowboarding access at any resort. The only exception is if you purchased your current pass prior to the April 30 Spring Sale deadline of the previous winter season and used it to ski/ride during the previous season.

  • No, the Rollover Credit is non-transferable and may be used for the original  pass holder only.

  • Yes, you can purchase a different pass. If you decide to buy a lower-priced pass product, you will receive an eVoucher with the remaining balance.

  • Ikon’s Adventure Assurance is not available to the add on (IKON Base) product, as technically you are purchasing a Platinum New England Pass. This pass has a Rollover credit similar to Ikon’s Adventure Assurance

  • Yes.

  • Please use web Chat or email Central reservations for assistance.

  • If the IKON Base add-on pass is used, then the Platinum New England Pass product is considered used and not eligible for a Rollover.