August 26, 2020
Hello Loon community,
The thermometer read 44 degrees at my home here in Lincoln last week; it was nature’s first hint that winter is just around the corner. Accompanying the brisk morning air is lots of anticipation—and one looming question, “What does this winter look like?”
There is a lot to that question, but the most succinct answer is “Different, but still Loon.”
The pandemic has challenged us to evaluate all areas of the resort. I am immensely proud of our team and thankful for their steadfast approach to reopening this summer. During this period, they have been testing, learning and adapting to new ideas amidst these most uncertain times. Many of these adaptations are helping shape our plan for winter.
Our commitment to quality snow and guest service will never waiver—that is who we are. Just like years before, we remain optimistic that Mother Nature will deliver deep snow and prime snowmaking temperatures allowing us to ski and ride from mid-November through mid-April, keeping our promise of 150 days of skiing and riding.
Collectively, with our sister resorts, we have decided to keep New England Pass off sale. Loon, Sunday River and Sugarloaf will move forward offering pass products that allow each of us to best address the uncertainty and complications that COVID-19 presents. Loon's season pass products will be on sale after Labor Day.
When you arrive at the resort this winter, you will see changes, many in the base area and lodge experiences. Here is snapshot of what you can expect:
- Face coverings will be required.
- Daily lift tickets will be limited and must be purchased online. Tickets will be picked up at a contactless pickup box (PUB) and reloadable online for direct-to-lift access on future visits.
- New foot traffic patterns will be established to promote social distancing.
- Online ordering will be required at many food & beverage locations.
- Hosted lodge venues will ensure interior capacity restrictions are upheld and bags are kept out.
- Additional seating areas around the resort—good spots for a quick warm up on those colder days.
All changes will be a break from the normal routine, for our team as well. But these are necessary to protect the health & safety of everyone here and around the resort. We will continue to follow the guidance of public health experts, government officials as we make further plans for winter. Updates will be posted here on the Health & Safety page in the coming weeks. My team and I ask for your patience as we develop and implement these changes. It’s a new world for all of us, but with responsible action taken by all of us in the Loon community, we will enjoy this winter.
Together, we are united. We all share a common passion for the outdoors and all crack the same ear-to-ear smile after an amazing run. I cannot wait to be on snow again, smiling...under my mask.
President & General Manager
True since 1998